Nepal College of Travel & Tourism Management (NCTTM) · Kathmandu, Nepal

• → Specialised in tourism planning, hospitality management, destination marketing and airline operations
• → Developed core competencies in business communication, client management and tourism economics

Xavier Academy · Kathmandu, Nepal

Travel Expert Asia Nepal · Kathmandu, Nepal

• → Manage end-to-end itineraries and bookings for international clients, coordinating with airlines, hotels, and local operators
• → Handle client inquiries and resolve service issues to ensure a consistent travel experience
• → Support day-to-day operations within a growing tourism startup team, contributing to process and service improvements
• → Liaise with local guides and partner agencies to confirm tour schedules and address last-minute changes

Snow Leopard Trek · Kathmandu, Nepal

• → Managed day-to-day correspondence with international clients via email, handling inquiries, booking confirmations, and follow-ups
• → Maintained communication with international clients and partner operators throughout the COVID-19 recovery period
• → Planned and executed marketing content across digital and social media channels to promote trekking and adventure tourism packages
• → Produced branded visual assets using Adobe Illustrator and Photoshop to support marketing campaigns
• → Coordinated with tour operators and guides to confirm itineraries and resolve scheduling and service issues

Putrajaya Marriott Hotel · Selangor, Malaysia

• → Completed a 6-month international hospitality internship, rotating across Front Office, Food & Beverage, and Housekeeping departments
• → Gained hands-on experience in guest service standards, check-in/check-out procedures, and daily hotel operations at a 5-star international property
• → Developed strong customer service, communication, and teamwork skills in a multicultural hotel environment